The Lincoln County Information Technology Department (IT) is dedicated to supporting the technology needs of the county government in Eureka, Libby, and Troy. Our department manages all aspects of technology to ensure that county services are efficient, secure, and accessible for residents across northwest Montana.
Who We Are
Our department is responsible for deploying, maintaining, and upgrading the hardware, software, and network infrastructure that powers county operations. Whether it’s handling public records, maintaining emergency response systems, or enabling remote access to essential county services, we work to ensure reliable and secure technology solutions that benefit everyone in Lincoln County.
What We Do
The IT Department’s core services include:
- Network Management: Maintaining secure and reliable connections across county facilities in Eureka, Libby, and Troy.
- Cybersecurity: Protecting the county’s data and systems from cyber threats, ensuring the safety and privacy of public information.
- Technical Support: Providing assistance for county staff and resolving technical issues promptly to minimize service interruptions.
- Systems Development: Designing and implementing new software solutions to streamline county operations and improve public access to services.
- Data Management: Ensuring accurate and efficient handling of public records and other essential data.
- Telephone Communications: Providing assistance for county staff and resolving communication issues promptly to minimize service interruptions.
- Video Surveillance: Video security and services to ensure the safety of county facilities.
Looking Ahead
As technology continues to evolve, we remain committed to exploring innovative solutions that enhance our services and meet the growing needs of our community. Our goal is to keep Lincoln County connected, informed, and secure while continually enhancing the quality of our services.
If you have any questions, concerns, or feedback, please don’t hesitate to reach out to our department. We value your input as we strive to provide the highest quality of technology services to Lincoln County.
Cybersecurity Tips for Lincoln County Staff Members
- Use Strong, Unique Passwords
- Create long passwords (12+ characters) with a mix of letters, numbers, and symbols
- Never reuse work passwords on personal accounts
- Use a company-approved password manager if available
- Enable Multi-Factor Authentication (MFA)
- Always use MFA when offered
- Treat MFA codes like passwords—never share them with anyone
- Be Alert to Phishing Emails
- Watch for urgent language, unexpected attachments, or strange links
- Check the sender’s email address carefully
- When in doubt, don’t click—report the message to IT
- Think Before Clicking Links or Downloads
- Hover over links to verify the destination
- Only download software or files from approved sources
- Avoid clicking pop-ups, even if they look legitimate
- Keep Devices Locked and Secure
- Lock your computer when stepping away (Windows + L)
- Never leave laptops or mobile devices unattended in public places
- Keep Software Up to Date
- Install updates and security patches promptly
- Restart your computer when required to complete updates
- Use Secure Wi-Fi
- Avoid public Wi-Fi for work tasks unless using a company-approved VPN
- Never connect unknown USB devices to your work computer
- Protect Sensitive Information
- Only access data you need for your role
- Do not share confidential information via email, chat, or phone unless authorized
- Follow company policies for storing and disposing of data
- Watch Out for Social Engineering
- Be cautious of unsolicited calls or messages asking for information
- IT will never ask for your password or MFA codes
- Verify identity before responding to requests
- Report Incidents Immediately
- Report suspicious emails, system behaviour, or lost devices right away
- Early reporting helps prevent bigger security issues